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WHAT IS SOCIAL MEDIA

Social Media is a user driven, socially evolving phenomena that plays host to digital influence. But why should individuals, businesses and organizations pay attention to it? What impact will it have on the future of communication? We hope to provide exclusive and detailed insight to help you understand the nature of today's digital interactions, the people behind them, and how to make them a viable part of whatever you do..

Social Media Explained
Tools
Mediums
Mediums & Tactics
Who's Behind It

Overview
Social Media Explained
Tools
Mediums
Mediums & Tactics
Who's Behind It

Social Media Explained
Social Media is a user driven, socially evolving phenomena that plays host to digital influence.

In order to fully understand what social media is, it is important to understand the nature of the media that came before it. To begin this process try to answer the following question. When you hear the term 'traditional media' what type of materials do you think of?

Clearly, everyone's response to this question might be different, but it is likely that some of the following things were part of your answer. If none of these things came to mind then maybe your use of Web 2.0 and social media has already caused you to forget them!

Traditional Media

  • Newspapers
  • Radio
  • Television
  • Magazines
  • DVD's
  • CD's
  • Billboards
  • Direct Mail

Here are some of the major disadvantages of the Traditional Media types listed above as compared to existing and emerging Social Media technologies.

Traditional media forms still play an imperative role by articulating key message points and heightening brand awareness. However, the rise of collaborative web technologies specifically in the form of Social Media has revolutionized the way consumers are able to retrieve and share preferred content. On the business side of things, Social Media resembles a significant paradigm shift in the way that PR and marketing professionals connect with consumers. The new rules of engagement as a result of this paradigm shift are built upon and require a clear understanding of Generation C Consumer. (Will add link to explanation).

So what exactly is Social Media?
If you bring the term "Social Media" to the web and search for its meaning you are likely to get a definition similar to the following: "The online mediums and technologies that people are using to share things with others." This definition is simple, accurate and does an effective job of capturing the big picture of Social Media. However, if you want a more detailed perspective on the rise and impact Social Media here is some further insight.

Social media in essence, is the alignment of web 2.0 technologies with the social needs of users. Social media enables high levels of the following Three C's; Connectivity, Collaboration, and Content management.

See how the Three C's are part of our daily social needs and how social media and web 2.0 technologies are enabling their occurrence online.



Rapidly advancing web technologies and the infrastructure needed to support them has connected individuals all across the globe. Social networks/utilities, content sharing platforms, blogs, forums and wikis are a few examples that fall under the Social Media umbrella by capturing the energy of the social forces listed above. Paying attention to, and including these things as part of an online brand strategy is imperative for long-term success in the digital era.

Overview
Social Media Explained
Tools
Mediums
Mediums & Tactics
Who's Behind It







Overview
Social Media Explained
Tools
Mediums
Mediums & Tactics
Who's Behind It

A. Social Networks/Utilities:
Websites built to connect groups of people. Social network users can build a personal profile, connect with existing friends, search for new friends within networks, and communicate using a mixture of the following; blogging, content sharing, chatting, emailing and messaging.


B. Social Bookmarking:
A system that enables users to do the following; store lists of links to web-pages they prefer(bookmarks), access stored list of preferred sites from anywhere, rate website content and share their site choices with a network or a group of friends. Users can typically view their bookmarks in chronological order, by categorical tags, or as part of related searches.


C. Content Based Communities:
Websites and applications that enable users to share particular or multiple content type(s) such as photos, movies, videos, etc., with a network or a group of friends.





D. Wikis:
Collaborative online tools for organizing thoughts and ideas around particular subject matter. As social collaboration applications, wikis enable a limitless number of users to add, remove, or edit content. Wikis make it possible to have numerous inputs combined under a single topic header.


Overview
Social Media Explained
Tools
Mediums
Mediums & Tactics
Who's Behind It

Objectives:
Get content placed on 'hotlist' page in order to drive more traffic to the website.

Strategy:
Use the tagging cloud to understand what content Del.icio.us users are craving and develop content that satisfies this criteria.See Figure

Influence Tactics:

  • Deliver content that is within the category of appeal for Del.icio.us users. (The content they seek is very technology centered, for instance at the top of the hot page on June 6th there was a link for a site called space time; a 3-d web browser)
  • Use a headlining strategy that incorporates 'hot . topics" such as the iPhone, iGoogle, Apple, etc.

Citable Resource:
"Making your content Del.icio.us"

Objectives:
Get readers to "Digg" your story and promote it to the top of the home page.

Strategy:
Write articles and build content that will be helpful to readers.

Influence Tactics:

  • Use a well recognized Digg profile to solicit articles to a broad market of regular readers. Try to build a reputation for submitting high quality and relevant articles to build a quality reader base.
  • Use Digg's social networking platform to track whose "Digging" you're content.
  • Build action propositions within Digg articles; get people to become regular readers of content by creating a way for Digg users to participate. This might be a comment form, a registry, or even a link on where to see more.
  • Write articles that incorporate Digg favorites such as Google, Apple, the iPhone, etc.

Citable Resource:
"Diggs is your Marketing Secret Weapon"

Objectives:
Increase brand awareness and create high levels of involvement within the facebook community.

Strategy:
Build an online group that is viral in nature and gets users inovlved by providing compelling content.

Influence Tactics:

  • Develop incentives for users to join group. EX. "I will blow up my car if this group reaches 500,000 members" See Figure
  • Create content within a group page that is interesting or useful to users. For instance, Fox News Group has a section called 'Celebrity Corner' where you can get all the latest news on celebrities. See Figure

Citable Resource:
"Explosive Marketing through Facebook Groups"

Objectives:
Write and post articles that get enough points to be posted on the Reddit home page. This will generate traffic to your home site.

Strategy:
Publish news stories that Reddit users crave, and let the viral nature of Reddit spread the message.

Influence Tactics:

  • Write entertaining but transparent headlines that grab attention. The headline is the only thing Reddit users see about your post while searching.
  • Use orange numbered content to understand the drivers behind creating a number one story. (Orange numbers denote that the link has hit the top spot on Reddit before on the hotlist) See Figure . By clicking an orange number it will bring you to the top links of all time.See Figure
  • Add like minded friends as part of your Reddit network so they will tend to vote for your content.
  • Create a microsite of the webpage that is host to Reddit content. Build it in a way that appeals to Reddit users but is also easily linkable to the homepage.
  • Use an onsite voting tool

Citable Resource:
"Reddit-Everything you ever wanted to know about"

Objectives:
Use the power of Technorati's ranking system to increase traffic to a blog, microsite, or video.

Strategy:
Create a blog/video that will be recognized as a 'leader' within a searchable category such as 'sports'. Use a proper 'pinging strategy to get the blog ranked and ultimately improve SEV. (Think about using a keyword in the title of you blog)

Influence Tactics:

  • Use a Technorati profile to claim Blog as "own" and develop tags that will give your blog higher visibility in Technorati searches. See Figure
  • Set up a blog to 'ping' Technorati every time that it is updated.

Citable Resource:
"How to Improve Technorati rank"

Overview
Social Media Explained
Tools
Mediums
Mediums & Tactics
Who's Behind It

The "C" Generation.

"C" – describes an emerging class of buyers, trend setters, and innovators who are redefining the rules of engagement. What exactly does the C stand for? Well, a lot of things... Lets look at a few before we pick just one.

Collaboration
Consumer
Content
Connected
Creation
Communication
Community

All of the words above are effective at describing the behaviors, characteristics, and principles of Generation C. When trying to pick one word from the list it inevitably leaves one asking; how do you select one word from a list in which they all make sense? In order to find the answer to this question we asked ourselves the following question.

What word makes the most sense when in the context of all the others?

Here is what we found:
Collaborative Content
Consumer Generated Content
Connected Content
Content Creation
Communicative Content
Content Community

The Answer: Content
Content is King! Generation C revolves around the creation, sharing, and organization of content. Advancement of web technologies specifically in the form of content sharing mediums has enabled a growing number of internet users to share content with large groups of people.

Generation C doesn't have a definitive range of dates to denote who is part of it it like other generational groups. Generation C is a living organism that is continuously changing shape and growing larger in scale. Everyday people are becoming part of Generation C by creating, loading and sharing Content across innovative social platforms. One of the primary drivers of this Generation is the enablement of co-created content through social mediums.

It is important to understand the characteristics and needs of Generation C in order to develop engaging communication strategies for your online brand. Remember, try to create content formats that are easy to share, provoke further thought and can be seeded within influential online mediums.

MicroArts: Social Media Influence Services
MicroArts: Social Media Influence Services
MicroArts: Social Media Influence Methodology
MicroArts: Social Media Influence Buzz Room
MicroArts: Social Media Influence Its Umungous
MicroArts: Social Media Influence Umungo Library
Social Media Social Influence: Contact MicroArts Creative Agency

Contact Us
See how our in-depth knowledge of Social Media and its ability to create Digital Influence can take your brand to the next level!

Call us at: 603.430.1110

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We understand what it takes to seed brands online and grow them using the power of digital influence. Combining our brand launch expertise with an in-depth understanding of online social mediums we are able to engage online audiences and create high levels of awareness. By creating interactive tools for online use we capture the attention of valued constituents while compelling them to share their experiences with others. The end result: a brand that never sleeps.
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